Clinic Launches & Grand Openings

• Successfully launched and supported 15+ medspas from the ground up, guiding owners through branding, operational setup, staff training, and marketing strategy.

• Orchestrated grand opening events that drew in targeted, high-value clients — not just one-time visitors, but individuals aligned with the premium quality of service.

• Built launch frameworks that remain repeatable and scalable, ensuring new medspas start strong and maintain momentum.

Franchise Development & Expansion

• Played a leading role in the growth of a medspa franchise brand, supporting up to 15 locations simultaneously.

• Contributed to franchise sales by presenting compelling business opportunities to investors and aspiring entrepreneurs.

• Mentored franchise owners through every stage — from first-time operators to seasoned business owners — equipping them with the systems needed for consistent growth.

Sales & Client Journey Systems

• Developed psychology-backed sales protocols that transformed consultations into educational, trust-building conversations rather than pressured transactions.

• Designed client journey systems that elevated customer experience, leading to stronger loyalty, more referrals, and improved retention rates.

• Trained sales teams to overcome objections naturally, with a focus on positioning services as high-value investments rather than cost-driven options.

Operational Leadership

• Successfully managed the operations of four clinics at once, ensuring seamless workflows, consistent service quality, and increased profitability across locations.

• Implemented operational systems that reduced inefficiencies, optimized appointment flow, and improved team communication.

• Built repeatable structures that empowered clinics to grow without sacrificing client care or team culture.

Team Development & Leadership

• Trained, mentored, and developed dozens of clinic directors, managers, and staff to perform at their highest potential.

• Created professional development pathways for employees that increased motivation, retention, and alignment with clinic goals.

• Fostered a culture of accountability and excellence, ensuring staff members were confident in both client care and business growth responsibilities.

Brand Awareness & Market Positioning

• Crafted branding and positioning strategies that allowed medspas to stand out in highly saturated markets.

• Focused on attracting the right clients — individuals who value quality, results, and expertise over discounts — resulting in stronger long-term profitability.

• Elevated multiple medspas into trusted, recognized local leaders in aesthetics by aligning marketing strategies with clear brand identities.